Surcharge for undeliverable international shipments, provided that DHL is not responsible for the undeliverability, as well as in all cases in which a return shipment is made in connection with the "Postal outlet Routing" or "Parcel Stop" services ordered by the sender. Surcharge for undeliverable national shipments, provided that DHL is not responsible for the undeliverability, as well as in all cases in which a return shipment is made in connection with the "Postal outlet Routing" or "Parcel Stop" services ordered by the sender. Failure to collect the parcel will result in the return of the parcel and the return charge listed below will be levied. Surcharge for the provision of undeliverable DHL shipments for which the recipient cannot be determined at the specified address, usually at the nearest DHL postal outlet.ĭHL stores parcels in the in the postal outlet for up to 7 days. Depending on the destination, this corresponds to the shipping price of a 30 to 31.5 kg shipment. Secondly, EDI data is not available if a shipment is handed over to DHL after expiry of the posting period of 10 days as these are deleted or no longer stored by DHL after 10 days.ĭHL charges the applicable maximum rate for the respective country of destination. On the one hand, DHL EDI data is not available if a shipment is handed over to DHL on the day the shipping labels are created, but no day-end closing has yet taken place and therefore no shipment data has yet been transmitted to DHL. Surcharge for non-compliance with the posting deadline specified by DHL and EDI data not transmitted in this context. Surcharge for the non-permitted multiple use of a DHL shipment number. In the "International Mail and Parcel Services" section, select the respective region and click "More" next to the country to view the applicable crisis surcharge under "Further Information". For more information, please visit the DHL website on the coronavirus. Surcharge incurred for the enormous increase in air traffic costs, entry restrictions and staffing problems caused by the Corona pandemic.ĭHL surcharge pricing is based on the respective area currently declared as a crisis area. Surcharge for bulky international shipments with special requirements (such as a larger space requirement or particularly careful handling during transport).Ĭrisis or pandemic-related surcharge for international parcel shipping to certain regions. Packaging made of material other than cardboard or paper Surcharge for bulky national shipments with special requirements (such as a larger space requirement or particularly careful handling during transport).īulky goods are shipments for which one or more of the following characteristics apply:Įxceeding the maximum parcel dimensions in at least one dimension (DHL Paket 120 x 60 x 60 cm roll up to 5 kg, length 120 cm or diameter 15 cm).
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